Privacy Policy

Learn how we collect, use, and protect your personal information in compliance with GDPR.

Last updated: July 24, 2025

Privacy by Design

Built on enterprise-grade security principles with industry best practices.

1. Introduction

At LobiDigital ("we," "our," or "us"), privacy isn't just compliance—it's a core principle of our boutique consulting approach. As senior technology architects with 100+ years of collective experience, we apply the same rigorous standards to data protection that we bring to enterprise infrastructure.

This privacy policy explains how we collect, use, and protect your information when you visit our website lobidigital.com or engage our services. Unlike corporate policies, this reflects our personal commitment to your privacy.

This policy applies to all visitors, clients, and partners. By using our website, you consent to the practices described below. Questions? Contact us directly—you'll speak with a senior consultant, not a call center.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when:

  • Contacting us through our website forms
  • Subscribing to our newsletter
  • Requesting our services
  • Participating in surveys or feedback forms

This information may include:

  • Name and contact information (email, phone number)
  • Company name and job title
  • Project requirements and specifications
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address and geographic location
  • Browser type and version
  • Device information and screen resolution
  • Pages visited and time spent on pages
  • Referring websites and search terms
  • Date and time of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our consulting services
  • Communication: To respond to inquiries and provide customer support
  • Analytics: To understand how our website is used and improve user experience
  • Marketing: To send newsletters and promotional materials (with your consent)
  • Legal Compliance: To comply with applicable laws and regulations
  • Security: To protect against fraud, abuse, and security threats

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Consent: When you voluntarily provide information or agree to cookies
  • Contract: When processing is necessary to fulfill our service agreement
  • Legitimate Interest: For analytics, security, and business operations
  • Legal Obligation: When required by law or regulation

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We share information only with carefully vetted service providers who meet our enterprise security standards:

Trusted Service Providers

Vercel: Secure hosting
Cloudflare: CDN & security
Google Analytics: Privacy-focused analytics
SendGrid: Transactional emails

Data Retention: Contact form data (3 years), Analytics data (26 months), Marketing communications (until unsubscribe + 30 days)

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity with appropriate safeguards.

6. Your Rights and Choices

Under GDPR and other privacy laws, you have the following rights:

Your GDPR Rights

Access & Portability: Request your data
Rectification: Correct inaccurate data
Erasure: Request data deletion
Consent Withdrawal: Withdraw consent anytime

To exercise these rights, please contact us at privacy@lobidigital.com.

7. Security & Compliance

Privacy & Security Commitment

GDPR Compliant

Full compliance with EU data protection regulations

8. Data Breach Notification

In the unlikely event of a data breach, we commit to:

72-hour authority notification
Direct notification to affected individuals
24/7 incident response team
Transparent reporting & remediation

9. Frequently Asked Questions

Why do you collect analytics data?

Privacy-focused analytics help us improve our resources for enterprise decision-makers.

How quickly can I get my data deleted?

Within 24 hours. Senior consultants handle requests personally—no tickets or bureaucracy.

Do you share data with competitors?

Never. We don't share client information without explicit consent.

10. Contact Information

24/7 Privacy Support

Speak directly with senior consultants, not outsourced support.

General Privacy Inquiries

Email: privacy@lobidigital.com

Phone: +31 20 204 45 75

Response: < 24 hours

GDPR & Compliance

DPO: dpo@lobidigital.com

Address: Amsterdam, Netherlands

EU Rep: Available for EU inquiries

Annual Review: Policy reviewed annually. Last review: July 2025